Links

Standards:

• IT Service Management    ISO/IEC 20000
• Information Security Management System    ISO/IEC 27001
• Corporate Governance of Information Technology    ISO/IEC 38500
• Business Continuity management    BS 25999

ITIL® Links:

• An Introductory Overview of ITIL® V3 – email us if you would like a free pdf copy
• ITIL® Glossary and Acronyms
• ITIL® Qualification Scheme