Nigel Mear is a highly experienced IT Service Management professional with an extensive track record gained in a number of major organisations including the BBC, IBM, British Telecom, and Cable and Wireless.
Nigel is an accomplished IT service management practitioner, service improvement consultant, professionally accredited ITIL® trainer, and business coach, experienced at working with teams and individuals at all levels.
He is regular speaker at industry events and recently authored the official BCS and ISEB sponsored ITIL® Foundation Exam preparation guide. Nigel also voluntarily developed and launched the Mentoring Programme for the Institute of Service Management.
Within the industry Nigel is an active member of the BCS, Institute of Service Management, IT Service Management Forum, European Mentoring & Coaching Council, and the Association for Coaching.