Delegate Feedback

Brilliant knowledge and manner

The trainer was clearly well versed in the subject matter, very professional and approachable. As such, I felt very comfortable throughout the course. Thank you

The instructor was excellent

Stuart was very enthusiastic and engaging providing good examples for students to relate to

Was still applicable to me, despite my concern about my non-IT background

Instructor was extremely good at creating situations to put the processes into reality

Discussions were good, both with lecturer and class. Sharing experiences and understanding that as it stands, were all in the same boat. On the same page – and it is possible to make changes for the better

Very knowledgeable trainer with excellent examples

The trainer was very clear and engaging. Provided exam tips as well as clear explanations of the material. Much better than previous instructor!

Good engagement on course

Course as a whole was informative and enjoyable

Got to know what the people do who sit near me in the office

Was a bit nervous at the start of the course, but gained confidence as we progressed, and my understanding broadened


Many thanks Stuart – Great job!

Brilliant delivery from the tutor

Stuart was superb! Knowledgable about the ISO 20000 standard real life and clear in his tutor style and content.